Submit Insurance Requests via Email or Fax

WHAT REQUESTS WILL BE ACCEPTED VIA THIS CHANNEL?

The following service requests will be accepted via this medium:

      • Withdrawals/Partial surrenders
      • Balance inquiries
      • Premium Changes (Premium Frequency & Contractual Premium)
      • Policy Statement/Status report requests
      • Change of Mailing Address
      • Policy Investigations
      • Premium Refund

HOW DO YOU SIGN UP?

All you have to do is:

    1. Complete the Authority and Indemnity for Electronic Mail and Facsimile Instructions Form.
    2. Provide your current email address and telephone numbers by completing a Personal Information Form.
    3. Submit forms to any NCB Insurance Advisor/Client Services Officer at any NCB Branch/Office.
    4. Pay the Government of Jamaica (GOJ’s) stamp duty charge of $500. Payment can be made in-branch or via internet banking.

To learn more, read our  Frequently Asked Questions (FAQs) - Submit Request via Email or Fax
The following forms are available for download: