Submit your Insurance Requests via Email or Fax

Save Money…Save Time

By simply completing an Authority and Indemnity for Electronic Mail and Facsimile Instructions Form, no longer will you need to visit a branch/office to submit your Insurance requests.

 

WHAT REQUESTS WILL BE ACCEPTED VIA THIS CHANNEL?

The following service requests will be accepted via this medium:

      • Withdrawals/Partial surrenders
      • Balance inquiries
      • Premium Changes (Premium Frequency & Contractual Premium)
      • Policy Statement/Status report requests
      • Change of Mailing Address
      • Policy Investigations
      • Premium Refund

HOW DO YOU SIGN UP?

All you have to do is:

    1. Complete the Authority and Indemnity for Electronic Mail and Facsimile Instructions Form.
    2. Provide your current email address and telephone numbers by completing a Personal Information Form.
    3. Submit forms to any NCB Insurance Advisor/Client Services Officer at any NCB Branch/Office.
    4. Pay the Government of Jamaica (GOJ’s) stamp duty charge of $500. Payment can be made in-branch or via internet banking.

To learn more, read our  Frequently Asked Questions (FAQs) - Submit Request via Email or Fax
The following forms are available for download: